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FAQ

Got a question that isn't answered here? Email us on hello@moodinfuser.co.nz and we'll be happy to help!

What oils can I use with the diffuser?

You can use any 100% pure essential oils with your diffuser.

How much essential oil should I use?

It depends on your preference and the oils you are using, but we recommend starting with 4-6 drops of pure essential oil or essential oil blend, then adjust to suit your preference.

How do I clean my diffuser?

To get the longest life out of your new aromatherapy diffuser, we recommend cleaning every 5-6 uses or 3-5 days. Here's how:

1. Empty any left over water /oil mix from the tank.

2. Half fill the tank with warm water and add 2-3 drops of dishwashing detergent.

3. Gently swish the mix around and clean the inside of the tank with the help of a sponge or cloth.

4. Empty the water out and rinse the tank with a small amount of clean water.

5. Wipe the inside of the tank with a dry cloth.

Now your diffuser is as good as new!

Can I pick my order up in person?

For prompt dispatching and the best shipping service, we ship items from a centre in Christchurch. At this time they don't have the facility for in-person pick up.

How fast is shipping and what is the cost?

Check out all the Shipping details here.

For questions related to your tracking link or the status of your delivery, please email ph3.dispatch@onlinedistribution.co.nz

Please cite Mood Infuser as your reference, along with your Order Number.